Apple has unveiled significant enhancements to the iPhone's core Phone application – powered by Apple Intelligence . The company has introduced a unified layout and innovative features designed to streamline communication and minimise unwanted interruptions for users. The update is similar to Android’s call screening feature that Google announced three years ago.
Apple launches Call Screening and Hold Assist
According to Apple, these updates aim to make the fundamental iPhone experience more intuitive and efficient. Building on the existing Live Voicemail capability, a new feature called Call Screening will now allow users to handle incoming calls more easily.
This ‘intelligent’ function will gather information from the caller in real-time, providing users with crucial details to help them decide whether to answer or disregard the call. This aims to significantly reduce interruptions from unwanted or unknown callers.
Furthermore, for those often left waiting on hold, Apple is introducing Hold Assist. This feature will notify users when a live agent becomes available, eliminating the need to constantly monitor the call while on hold.
Call Screening supports Cantonese (China mainland, Hong Kong, Macao), English (US, Australia, Canada, India, Ireland, New Zealand, Puerto Rico, Singapore, South Africa, UK), French (Canada, France), German (Germany), Japanese (Japan), Korean (Korea), Mandarin Chinese (China mainland, Taiwan, Macao), Portuguese (Brazil), and Spanish (US, Mexico, Puerto Rico, Spain).
Hold Assist supports English (US, Australia, Canada, India, Singapore, UK), French (France), Spanish (US, Mexico, Spain), German (Germany), Portuguese (Brazil), Japanese (Japan), and Mandarin Chinese (mainland China).
Phone App gets a complete revamp
Apple has also revamped its Phone app. Central to the revamped Phone app is a consolidated interface that brings together Favorites, Recents, and Voicemails into a single, easily navigable location. This streamlined design will offer users convenience and accessibility for managing calls and contacts.
Apple launches Call Screening and Hold Assist
According to Apple, these updates aim to make the fundamental iPhone experience more intuitive and efficient. Building on the existing Live Voicemail capability, a new feature called Call Screening will now allow users to handle incoming calls more easily.
This ‘intelligent’ function will gather information from the caller in real-time, providing users with crucial details to help them decide whether to answer or disregard the call. This aims to significantly reduce interruptions from unwanted or unknown callers.
Furthermore, for those often left waiting on hold, Apple is introducing Hold Assist. This feature will notify users when a live agent becomes available, eliminating the need to constantly monitor the call while on hold.
Call Screening supports Cantonese (China mainland, Hong Kong, Macao), English (US, Australia, Canada, India, Ireland, New Zealand, Puerto Rico, Singapore, South Africa, UK), French (Canada, France), German (Germany), Japanese (Japan), Korean (Korea), Mandarin Chinese (China mainland, Taiwan, Macao), Portuguese (Brazil), and Spanish (US, Mexico, Puerto Rico, Spain).
Hold Assist supports English (US, Australia, Canada, India, Singapore, UK), French (France), Spanish (US, Mexico, Spain), German (Germany), Portuguese (Brazil), Japanese (Japan), and Mandarin Chinese (mainland China).
Phone App gets a complete revamp
Apple has also revamped its Phone app. Central to the revamped Phone app is a consolidated interface that brings together Favorites, Recents, and Voicemails into a single, easily navigable location. This streamlined design will offer users convenience and accessibility for managing calls and contacts.
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